Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTSAS405 Mapping and Delivery Guide
Identify and evaluate ICT industry vendor technologies

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency ICTSAS405 - Identify and evaluate ICT industry vendor technologies
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to research, evaluate and recommend an industry vendor to supply information and communications technology (ICT) components, and to negotiate with the vendor for supply of identified components. It covers testing and making comparisons and evaluations, including consideration of factors such as after sales service and reliability.It applies to individuals who use technical and specialised knowledge, and apply a systematic approach to select the most appropriate vendors for the organisation.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the systems administration and support field of work and include access to:

special purpose tools, equipment and materials

industry software packages

current business and ICT strategic plans

service levels and user requirements.

Assessors must satisfy NVR/AQTF assessor requirements.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Select method to be used for identifying suitable vendor
  • Evaluate organisational purchasing policy as a means of identifying vendors and document outcomes
  • Consider and undertake other means of identifying suitable vendors and document outcomes
  • Recommend preferred method of vendor selection to client
  • Plan and document selection process
       
Element: Review vendor offerings
  • 2.1 Notify vendors of organisation's requirements
  • Undertake evaluation process by comparing offers against organisational requirements
  • Organise vendor demonstrations and performance benchmark tests
  • Select vendor based on specific technical criteria, servicing, warranty and after sales service
       
Element: Prepare contracts and delivery requirements
  • Prepare contracts for review by appropriate person
  • Identify and document delivery arrangements with suppliers
  • Clarify installation responsibilities with suppliers
  • Review warranty and support requirements with suppliers and service-level agreement
  • Confirm details with client
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Select method to be used for identifying suitable vendor

1.1 Evaluate organisational purchasing policy as a means of identifying vendors and document outcomes

1.2 Consider and undertake other means of identifying suitable vendors and document outcomes

1.3 Recommend preferred method of vendor selection to client

1.4 Plan and document selection process

2. Review vendor offerings

2.1 Notify vendors of organisation's requirements

2.2 Undertake evaluation process by comparing offers against organisational requirements

2.3 Organise vendor demonstrations and performance benchmark tests

2.4 Select vendor based on specific technical criteria, servicing, warranty and after sales service

3. Prepare contracts and delivery requirements

3.1 Prepare contracts for review by appropriate person

3.2 Identify and document delivery arrangements with suppliers

3.3 Clarify installation responsibilities with suppliers

3.4 Review warranty and support requirements with suppliers and service-level agreement

3.5 Confirm details with client

Evidence of the ability to:

select an appropriate vendor to supply components according to organisational requirements

communicate with vendors and clients

evaluate vendors offerings

prepare contracts and delivery documentation

demonstrate consistency in the acquisition of technical and business requirements.

Note: Evidence must be provided on at least TWO occasions.

To complete the unit requirements safely and effectively, the individual must:

discuss different benchmarking methodologies

describe the key features of change management systems

explain the key features of contracts in relation to supply and support

compare and contrast the key features of current industry accepted hardware and software products

compare and contrast the key features of financial management and leasing arrangements

identify information gathering techniques

outline quality assurance practices in relation to evaluating and recommending information and communications technology (ICT) vendors

analyse risk management in relation to evaluating and recommending ICT vendors

discuss the client business domain

research vendor product trends.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Select method to be used for identifying suitable vendor

1.1 Evaluate organisational purchasing policy as a means of identifying vendors and document outcomes

1.2 Consider and undertake other means of identifying suitable vendors and document outcomes

1.3 Recommend preferred method of vendor selection to client

1.4 Plan and document selection process

2. Review vendor offerings

2.1 Notify vendors of organisation's requirements

2.2 Undertake evaluation process by comparing offers against organisational requirements

2.3 Organise vendor demonstrations and performance benchmark tests

2.4 Select vendor based on specific technical criteria, servicing, warranty and after sales service

3. Prepare contracts and delivery requirements

3.1 Prepare contracts for review by appropriate person

3.2 Identify and document delivery arrangements with suppliers

3.3 Clarify installation responsibilities with suppliers

3.4 Review warranty and support requirements with suppliers and service-level agreement

3.5 Confirm details with client

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Evaluate organisational purchasing policy as a means of identifying vendors and document outcomes 
Consider and undertake other means of identifying suitable vendors and document outcomes 
Recommend preferred method of vendor selection to client 
Plan and document selection process 
2.1 Notify vendors of organisation's requirements 
Undertake evaluation process by comparing offers against organisational requirements 
Organise vendor demonstrations and performance benchmark tests 
Select vendor based on specific technical criteria, servicing, warranty and after sales service 
Prepare contracts for review by appropriate person 
Identify and document delivery arrangements with suppliers 
Clarify installation responsibilities with suppliers 
Review warranty and support requirements with suppliers and service-level agreement 
Confirm details with client 

Forms

Assessment Cover Sheet

ICTSAS405 - Identify and evaluate ICT industry vendor technologies
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

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Assessment Record Sheet

ICTSAS405 - Identify and evaluate ICT industry vendor technologies

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

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